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Caring for your jewellery and returns

 

How to care for your jewellery and Liri’s repair policy

We love our jewellery but we don’t always know what’s best for it to keep it looking its best. Jewellery made from precious metals and gemstones need to be cleaned and stored in a certain way, to ensure you can enjoy it for years to come. Follow these easy tips to ensure your treasures continue to sparkle.

Wearing your jewellery

Take care with lotions and perfume

When putting on your jewellery, make sure you have already applied any lotions and perfumes to your skin before putting on your necklaces, bracelets or rings. Lotions and perfumes will clog and dull your jewellery so it’s best both have them completely dried on your skin before putting on your jewellery.

Keep away from the pool and sea

Although it can look glamorous, please don’t wear your jewellery in the pool, at the beach or in the sea. Salt and chlorine are abrasive and will damage precious metals and gems. Sun cream and sand also clog and scratch. Please also remove your jewellery before showering or bathing as soaps and shower gels can clog. You should avoid getting any jewellery made with any threads wet as this will dull and weaken the cords. 

Storing your jewellery

Please don’t store your jewellery on hooks in the open air. Although beautiful to look at, such storage increases tarnishing. Dust will also clog and dull the metals and gems, and prolonged exposure to sunlight will cause some gems to fade. 

Treat yourself to a lovely jewellery box

Please store all jewellery in a jewellery box you can close. You can either store necklaces on hooks or in a sellable bag, which will reduce the rate of tarnishing. Keep the clasp end of the necklace hanging out of the bag to prevent tangling. 

Cleaning your jewellery

All you need is soap and water

Silver and gemstone jewellery are quick and easy to clean. Simply immerse in warm soapy water and gently scrub with a soft toothbrush. Be careful around prongs or any delicate fittings. Pat dry and leave to dry in an area away from draughts, returning to your jewellery box once completely dry. For tarnishing, simply use a tarnish cloth, available from all good quality jewellers. Run gently across the silver and your jewellery will look as good as new. 

Look after your jewellery and it will always make sure you shine.

Our repairs policy

If you follow the guidance above, your jewellery will last you many, many years. However where there has been a clear manufacturing fault, Liri will undertake repairs FREE of charge within the first six months of purchase. Please return your piece to us for inspection so we can assess the nature of the fault and whether any repair costs are needed. Our address is:

2, Bryn Hafod,

Bryn,

Port Talbot,

SA13 2SL

Items that have been damaged after 6 months of purchase will incur costs associated with the time spent to repair the jewellery and any additional materials used in its repair. The cost will be agreed by both parties prior to the commencement of the work. 

Items repaired within six months due to a manufacturing error will be posted via free standard recorded delivery both within Mauritius and internationally. Items repaired due to any other reason and outside of the 6 months’ timeframe will be charged Liri’s normal shipping rates, which can be found here